Steffo - Shepherd
Slippers look great although fit small. I take a size 9 on everytihng, but these were too short so have arranged a return/exchange. First you have to get authorisation to return from Slipperbox which takes a few days, then they go back... and I'm still waiting for them to acknolwedge I've sent them back! Delivery of the initial pair was also slow - about a week. Hopefully I'll get the next size up before winter sets in. Had I know it would take this long I would have just placed a new order, rather than an exchange for the next size up...
Dear Peter, Thank you for your feedback. We're so sorry you feeling our returns process is slow. We'll be contacting you directly to help with this matter.
Great service, comfy slippers
My son loved the slippers. Very pleasing service from start to finish. Communication with Slipper Box very effective and efficient.