Terms of service

For the terms of use see below under our Offer Terms & Conditions 

Offer Terms & Conditions

Below is a current selection of our offers.

Welcome Offer 

  1. All customers are entitled to 5% Off any product.
  2. This Offer is available on first purchases only.
  3. This Offer will not apply in conjunction with any other offers, promotions or discounts.
  4. We reserve the right to terminate, decline or suspend this offer at any time.

Returning Customer Discount 

  1. All customers are entitled to 10% Off any product or order.
  2. This Offer is available on any return purchase.
  3. This Offer will not apply in conjunction with any other offers, or promotions such as Winter Sales & Black Friday Sales.
  4. We reserve the right to terminate, decline or suspend this offer at any time.


    Website Terms & Conditions

    Introduction

    Welcome to The Slipper Box Terms and Conditions for use. These terms and conditions set out the basis on which you can visit our website, and order and buy goods through our online delivery service. We reserve the right to vary these terms and conditions at any time, but in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when placing your order.

    Before you place an order, if you have any questions relating to these terms and conditions please contact us the address of: The Slipper Box, Ashcroft House, 1A Bath Road, Ashcott, Somerset, United Kingdom.

    Use of Website

    You are provided with access to this website in accordance with these conditions and any orders placed by you must be placed strictly in accordance with these conditions.

    You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

    Third-Party Links

    To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

    We make every effort to ensure that this website is free from viruses. It is your responsibility to ensure that you use the correct equipment when using the website and to protect from anything that may damage your device.

    Pricing

    We have taken every care in the preparation of the content of this website, in particular, we try to ensure that all the prices shown on the website are accurate. Where a product's correct price is lower than that paid, we will refund the difference to you, and despatch your order in the usual way. Where the correct price is higher you will have the option of proceeding with the order at the correct price or cancelling the order. All prices are inclusive of sales tax but do not include delivery charges.

    Payment

    Payment can be made using the following major credit and debit cards: Including but not limited to, Visa, Mastercard, and America Express.

    Delivery

    All deliveries are subject to stock availability and authorisation of your payment. We can deliver to most destinations throughout the world and for information about our delivery services, please see our Delivery & Returns Policy.

    Your Right to Cancel

    Under the Consumer Contracts regulations 2013, you have the right to cancel your agreement with us within a period of 28 calendar days. This period begins the day after you receive the goods. If you wish to cancel, please contact us as soon as possible. If your order has already been dispatched then you will need to either refuse delivery or return the goods. Find further details in our Delivery & Returns Policy.

    How to Cancel This Agreement

    Please contact us as soon as possible if you wish to cancel your agreement, using the contact details on our contact us page. Once your order has been cancelled, any sum debited from your payment card by us will be re-credited to your account within 14 days of us receiving the returned goods.

    Our Right to Cancel

    We reserve the right to cancel the order if:-

    • We have insufficient stock to fulfil your order.
    • We are unable to obtain payment.
    • We do not deliver to your area.
    • A product fault or an error in the product description has been identified.

    Privacy

    Your privacy and security are extremely important to us. All information sent to us online is secure and encrypted using 256-bit encryption technology and we don't store any credit/debit card information. You can find out more and how we collect, process and use your personal data in our Privacy Policy

     

    Returning Customer Discounts

    Our returning customer discount is not valid on discount items or in conjunction with any other offers. The code you've been provided with is a good will gesture and we can remove this at anytime.